Who Can Stay

  • Families living a minimum of 70 km from the House whose child (18 or younger) is receiving medical treatment for serious illness at SickKids or another area hospital.

Sometimes children will be referred to Toronto hospitals for specialized procedures or treatment of illnesses which are not life-threatening. High demand for rooms means that we quite exclusively serve those with children in treatment for life-threatening illness. This does NOT include:

    • Cleft palette surgery
    • Club foot surgery
    • Cochlear (ear) implants
    • ENT (Ear/Nose/Throat)
    • Mobius Syndrome
    • Strabismus (crossed eyes) surgery
  • Overnight guests These visitors to the House are charged $15 per night each and must sleep in the family's room. For security reasons, families must register all guests with staff.
  • BEDROOMS Similar to a hotel room, each bedroom at the House is equipped with two double beds and full ensuite bathroom. High demand means that only one bedroom can be assigned to each family.

FEES
Our room rate is $15 per night, per family to a maximum of $400 for a 30 day period. A family is defined as two adults and their children. Payment is made weekly unless written authorization has been received to bill another party for your stay.
WAIT LIST
Quite unlike business or vacation travelers, few of our families can know how long they will need to be in town. Because we cannot ourselves know when any family may leave and free up a room, rooms cannot be booked in advance.
HOSPITAL REFERRALS
Your first stay at RMH Toronto requires a referral by hospital staff—most frequently, a hospital social worker. A referral in no way guarantees admission because our House always operates at 100% occupancy.

    • STEP 1: Call us at (416) 977-0458 to ensure that you qualify to stay with us. This is also your opportunity to pose any questions you may have about the House. ·
    • STEP 2: Contact the hospital to ensure that a referral is made on your behalf.
    • STEP 3: Make alternate arrangements. The demand for rooms at the House is very great and the length of wait experienced by families who have traveled to town varies greatly and can range from just a few days to several weeks. If calling one of the following area hotels, explain that you are traveling to pursue hospital care so you might secure a discounted 'hospital rate'.
      • Courtyard Marriott, 475 Yonge St , 416-924-0611
      • Delta Chelsea, 33 Gerrard St W , 1-800-CHELSEA, (416) 595-1975
    • STEP 4: Call us at (416) 977-0458 the day before your arrival date to begin checking for room availability.
    • STEP 5: Continue calling daily at (416) 977-0458 to check on room availability. Because some on our wait list may return home or settle elsewhere without advising us, it is essential that you continue to call daily to remain on our wait list.

REPEAT VISITS When a child is returning for continuing medical care for the same condition the family may call us directly at (416) 977-0458.

 

Finding Us

Ronald McDonald House Toronto (RMH Toronto) is located at 26 Gerrard Street East in downtown Toronto. It is a 5 minute walk from The Hospital for Sick Children (SickKids).

Contact Us

If you have any questions about staying at RMH Toronto, don’t hesitate to contact us. You can reach us by:

phone: (416) 977-0458

e-mail: info@rmhtoronto.org

fax: (416) 977-8807

address:

26 Gerrard Street East
Toronto, Ontario
M5B 1G3